November 29, 2013

BRANDS: ... Bonne Maman ! (Brands Value Assessment continues)

After assessing the Michel & Augustin brand, let's have a closer look on Bonne Maman and how it has developed its brand for it to be such a success nowadays ! Since 1971, Bonne Maman has tried hard to make its core business unique and attrative to a lot of consumers... and it has been amazingly done! But how has Bonne Maman achieved this?


Below is the customer-based brand equity pyramid applied to the brand Bonne Maman. Indeed, this is the results of analysing and establishing the brand awareness and the points-of-parity and points-of-difference of Bonne Maman, but also by looking deeply into this brand aspects and main characteristic.





Therefore, after analysing Bonne Maman brand's salience, performance and imagery but also feelings and judgments that customers can have about it and finally its salience (according to the customer-based brand equity pyramid from Keller), we can conclude that Bonne Maman has created a really strong customer base on which it can rely upon thanks to an effective marketing-mix but also to a continuous communication strategy that tries to deeply enhance and spread its values of tradition and authenticity and touch the feelings of its customers.

Offering high quality product is one key element of building a strong brand but it's not the only one. Bonne Maman has understood that and therefore has performed all along its existence both by delivering premium quality products and by focusing its strategy on emotional branding, mixing not only a strong brand personality but also emphasizing the affection side of its brand which really matters for its customers.

Sources: 
http://www.marketing-made-simple.com/articles/brand-building.htm#.UofQDtJWySo
http://www.tns-gallup.no/arch/_img/9082421.pdf
http://www.bonne-maman.com/
http://www.mariefrance.fr/cuisine/sos-chef/comment-faire-les-desserts-comme-bonne-maman-28278.html
http://www.strategies.fr/actualites/marques/222482W/bonne-maman-met-ses-recettes-a-l-honneur.html

Photo: 
http://www.momes.net/recettes/recette-bonne-maman.html

 Author : Fraise

November 25, 2013

BRANDS: Brands Value Assessment - Michel & Augustin VS ...

Building a strong brand is no easy matter. It requires taking several steps in order to climb the "branding ladder". The brand manager needs to construct step by step, logically, his brand in order for this one to be unshakeable! We cannot take shortcuts when it comes to lead a brand to success!

Therefore in this article, through the customer-based brand equity pyramid, I had examined the several characteristics that are inherent to Michel&Augustin and the different steps that they took in order to strengthen their brand to finally reach what they have today : a brand that enjoys a fast-growing niche community which is spreading the words about their loving brand!



Below, here is the customer-based brand equity pyramid applied to the brand Michel&Augustin :



This pyramid is based on the analysis made on the POP and POD of Michel & Augustin but also on the brand awareness analysis we realized.

So Michel&Augustin is currently enjoying a strong and great reputation among its customers whose number tends to grow exponentially. This is the result of a precious recipe that mixes up creativity, fun, sense of quality and customer relationship !

Sources :
- Keller K., Brand Planning (2009), retrieved from Shoulder of Giants, www.SOGiants.com
http://www.micheletaugustin.com/
https://www.facebook.com/MichelEtAugustin
http://www.liberation.fr/evenements-libe/2013/04/02/michel-et-augustin-le-bonheur-est-dans-la-communication_893160
http://www.entreprises-et-decideurs.fr/Michel-et-Augustin-une-marque-des-ambitions_a197.html
http://www.youtube.com/watch?feature=player_embedded&v=AL0o2tSephQ#t=250

Photo:
http://www.lautremedia.com/medias-sociaux/facebook/michel-et-augustin-utilisation-attractive-reseaux-sociaux/

Author : Fraise

November 22, 2013

Brand Positioning : POD and POP of Bonne Maman and Michel&Augustin

After seeing what are the different strategies developed by Bonne Maman and Michel & Augustin, we can now discuss and establish their points of difference and their points of parity. But first, how can we define these two concepts?
When it comes to brand positioning, the marketer in charge of the brand needs to establish clear and unique brand associations in the minds of consumers. Indeed, it is essential for a brand to have an end positioning that has both points-of-parity (POP) and points-of-difference (POD) in order to build a powerful brand that will outpace its competitors and therefore capture the consumer’s attention.

Moreover:
“Points of difference are strong, favorable, unique brand associations that drive customers’ behavior; points of parity are those associations where the brand ‘breaks even’ with competitors and negates their intended points of difference.” (Webster and Keller, “A Roadmap for Branding,” p. 390.)
Therefore a brand needs both to differentiate from its competitor and to abide by the main aspects that are necessary in one market. 

Now, what about the points-of-parity and points-of-difference of both Bonne Maman and Michel & Augustin

Points-of-parity:
  • Premium quality products 
  • Natural ingredients 
  • The prices are almost the same ==> high prices
  • Large range of products available 
  • Childhood recall 
  • Reliable customer services 
  • International presence

Points-of difference:

- Michel & Augustin
  • Focus on a funny and innovative value proposition 
  • Strong social connection with their customers 
  • Cow logo and corporate values that prevails in their communication 
- Bonne Maman:
  • Focus on a value proposition that foster traditional know-how and authenticity 
  • Motherly tenderness aspect and family gathering that prevails in their advertising campaigns 
  • Traditional advertising campaigns (TV, radio, streetmarketing, …) 
  • Vichy Fabric 

As a result, we can conclude that Bonne Maman and Michel & Augustin have both clearly implemented a strong and differentiated brand strategy that relies on unique brand associations. Indeed each of these brands evokes different thoughts, feelings, perceptions, images to the customer. But their positioning relies also upon on various points-of-parity as you can see above. 

This article will help us understand how Michel & Augustin as well as Bonne Maman has built their brand and completed each step of the customer-based brand equity that we will describe in the next two articles. 

Author : Fraise

Photo: 
-http://www.brandingstrategyinsider.com/2012/02/brand-positioning-elements-defined.html#.UqM5kdLuKSo

Sources: 
- http://www.segmentationstudyguide.com/understanding-perceptual-maps/points-of-difference-pod/ 
- Webster and Keller, “A Roadmap for Branding,” p. 390.
- http://www.micheletaugustin.com/ 
- http://www.bonnemaman.ch/fr/

November 19, 2013

BRANDS: Bonne Maman's products strategy

In order to better understand the Bonne Maman's strategic brand management, we first have to describe its offer and understand how Bonne Maman differentiates itself on the biscuits maket.

Bonne Maman's biscuits :


The name of the brand :
The name "Bonne Maman" conjures up so many happy childhood memories and the motherly tenderness.

Ingredients :
All Bonne Maman's products are made without preservatives or artificial colors and with fresh, traditional and premium ingredients. This really is the strength of this brand as most of biscuits brands use artificial products in their recipes. 

Packaging 
The Bonne Maman's packaging has not change a lot since the brand creation.
Even if the brand is distributed in large retailers, Bonne Maman has kept its authenticity thanks to the packaging. Indeed, the famous Vichy fabric is the brand's symbol and it reminds us the homemade marmalade that we used to eat when we were children. Today, Bonne Maman uses this vichy visual for all its products.
The names of the products look like they have been hand-written in an old-fashion way. On each packaging, there is a picture of the product with natural and fresh ingredients that have been used to produce it (fresh butter, fresh raspberries…).
All the elements on the Bonne Maman packaging has been chosen to remind us our childhood and that the products are made with the best ingredients, in a traditional way. 

By Madeleine




November 17, 2013

BRANDS: Branding in the biscuit industry !

Now that you are well aware of the overall biscuit industry, its major players and how it impacts people feelings and judgments, let’s see first what it does really mean to brand in the biscuits market and then how to build strong brands in this industry!

For that purpose, we will focus on Bonne Maman and Michel & Augustin

But first what about branding? Everyone is talking about brands and branding but it does not always mean the same thing … So in this article and in the next ones, we will look more deeper into topics and concepts such as brand identity, brand personality, brand awareness and associations and how some brands are creating brand stories for enhancing more brand loyalty among their customers and how it leads customers - and of course, by customers I also mean us too! - to choose a brand instead of another. 

What we have to bear in mind is that a brand is more than just a name stamped on a product, more than just a lucky logo! A brand is “a name, term, sign, symbol, or design, or a combination of them, intended to identify the goods and services of one seller or group of sellers and to differentiate them from those of competition” (American Marketing Association (AMA), 1960). It’s all about images, attitudes, feelings, associations, reputation but also about customer engagement and loyalty that will allow to assess the power of the brand.

  “A brand is an identifiable entity that makes specific promises of value”

The core brand promise is what lies at the heart of a brand. It’s what makes the difference with the competitors and inspire customers.
  • For Michel & Augustin, their main promise to customers and therefore the soul of their brand is defined by the catch words: tasteful, out of the box, funny and 100% natural and authentic! 
  • For Bonne Maman, their brand mantra and formula is more all about tradition and reassuring, tasty savours. 

That’s the brand identity these companies want the customers to believe in. This differs from the brand image. Indeed that’s what truly have in mind the customers –the immediate image- when they are thinking of these companies’products. 
For these two concepts to match but more importantly for succeeding in the biscuits market, a company needs to build a strong brand. We can distinguish different steps in this process according to Keller and its brand-resonance pyramid.

And you will discover more about this last concept and how well Bonne Maman and Michel & Augustin have succeeded to build strong brands in the specific market that is the one of biscuits in the articles that will follow. The different strategies of Michel & Augustin and Bonne Maman as well as their points of parity and points of difference and finally their brand resonance pyramids will be discussed in our next articles.

Sources:
- Strategic Brand Management: A European Perspective. Keller, K. (2009). Brand Planning. Retrieved from Shoulders of Giants: www.sogiants.com 

Photo: 
http://brandbuildingjournal.com/building-brand-image/

 Author: Fraise

November 14, 2013

COMMUNICATION: Michel et Augustin

As you read in our last communication-oriented article on November 13th, communicating is very important for a brand to build a strong image. You learnt all about Bonne Maman’s strategy now it’s time to focus on our second brand: Michel et Augustin. 

The communication strategy of the brand reflects its core values: Michel et Augustin communication is fun, close to the people and different from the one of its competitors. Its goal is to make people smile and give their everyday life a little touch of cheekiness. The brand also relies a lot on storytelling and created a coherent universe that is easily identifiable: the Bananeraie (their headquarters in Boulogne), the cow, their Kangoo car etc. The story is written along the development of the brand. 
Moreover, Michel et Augustin use techniques of guerilla marketing, meaning that they use low-cost unconventional means to promote their products and increase their brand awareness. One of the objectives of guerilla marketing is generating a buzz and going viral (thanks to word of mouth) to reach a maximum of people. Here are a few examples of these actions: 

In September 2006, the Danone group launches a new brand called “Les Deux Vaches”. The problem is that Michel et Augustin already launched their “Vache à Boire” two months before, and Danone’s product really resembled the yoghurt of the brand… Michel et Augustin seized the occasion to make the most of this tricky situation: they went to entrance of the launching conference of “Les Deux Vaches” and gave the guests a sample of their product and a flyer promoting their brand. 
Les 2 Vaches logo
Another daring action was led in 2007 during the Entrepreneurs Contest of Paris. An employee of Michel et Augustin sneaked in the conference pretending to be part of the catering team and delivered a few boxes of the “Vache à Boire” that were obviously unrequested! The drink was distributed to the attendees and one was put on Bill Gates’ reading desk hence exposed to the world! Then, the Michel et Augustin team did an hilarious French dubbing of the video, pretending that Bill Gates praised the product. 



The latest buzz wasn’t so successful as it dealt with a quite sensitive topic. In 2012, when the presidential campaign was raging, Michel et Augustin released products that were related to the candidates. You could find biscuits in a blue box with mascots picturing Nicolas and Carla Sarkozy but also in a red box with François Hollande and Valerie Trierweller. A range of yoghurts was also launched with these candidates and others. Unfortunately, the buzz was very bad and people even destroyed some of the products in the stores! The brand decided to take the products off the stores to avoid scandal. The remaining products were given to the campaign HQ of the different candidates or sent back to the Bananeraie where they’re still available for collectors!

Presidential campaign products

Another interesting point of Michel et Augustin’s communication is the organization of events as Une Nuit à la Belle Etoile: as sponsorship is often expensive, why not create its own event? This sleep beneath the stars event happens during the summer and consists of a huge picnic followed by activities for all the family: music, cinema etc. This is also a great means to promote the brands and its values. 

Une nuit à la belle étoile (2012)

The unconventional communication of Michel et Augustin reflects the fact that this is still a small brand which is still close to its customers. The proximity to the people is really important to the founders of the brand who open the doors of their famous Bananeraie every month to meet their fans and discuss their current and potential products.

La Bananeraie open house

By Vanille

Sources:
http://www.latribune.fr/blogs/strategie-marketing-en-1min30/20130212trib000748309/video.-la-strategie-marketing-de-michel-et-augustin.html 
http://lestorytelling.com/blog/2009/05/15/michel-et-augustin-une-histoire-de-trublions/ 
http://fr.wikipedia.org/wiki/Michel_%26_Augustin 
http://fr.wikipedia.org/wiki/Guerilla_marketing
http://www.mastermarketingdauphine.com/L-incroyable-destin-de-Michel-et.html 
http://www.finedininglovers.com/blog/food-drinks/bill-gates-drinkable-cow/
http://www.rtl.fr/actualites/info/internet/article/2012-les-super-heros-de-michel-et-augustin-retires-de-la-vente-apres-des-derapages-en-magasin-7746888883
http://unenuitalabelleetoile.com/

Pictures:

http://labananeraie.typepad.com/.a/6a00d8341c81ba53ef01287749ab9a970c-800wi 
http://ubi-bene.fr/blog/wp-content/uploads/2012/06/MichelAugustin135.jpg 
http://blog.babyloan.org/wp-content/uploads/2012/05/logo-les2vaches-HD.jpg 
http://www.you-s.com/wp-content/uploads/2013/04/michel-augustin.png 
http://s1.edi-static.fr/Images/Archives/MM/MM158/Para228723.jpg

Video:
http://www.youtube.com/watch?v=X5bFBGsql4Y

November 13, 2013

COMMUNICATION: Bonne Maman

« Bonne Maman, c’est toi que j’aime tant »

Communication is for a brand a way to put its products forward and to differentiate itself in the market. The brand has to communicate a clear message to an audience. This step is very important as a good communication campaign will help to build a strong brand image. If the campaign is coherent and well-planned, customers will trust the brand and could become faithful.

For a long time, Bonne Maman’s products spoke for themselves. Indeed, the brand used to focus only on the packaging and the merchandising. The Bonne Maman’s packaging reflects the authenticity of the products and the colors of the Vichy fabric allow Bonne Maman to have a good visibility on shelves. But today, Bonne Maman has to face a greater competition.
In this article, we will see how Bonne Maman succeeded in creating a good brand identity thanks to its communication campaigns:
Bonne Maman Commercial : 


« Quatre-quarts Bonne Maman, il y a tant à partager »

In this commercial, we can find all the elements of the Bonne Maman’s brand identity: fresh and natural products, traditional and authentic recipes, tenderness, love, childhood memories, the pleasure of sharing… By always using those elements in all their campaigns, Bonne Maman succeeds in getting their message across. Today, the brand identity is well known by every consumer.


Events :

Bonne Maman has organized different types of events in order to communicate about the brand. 
Those events are the proof that you can sell traditional products and be very innovative in your way to communicate.

Pop-Up Kitchen


Between October 9th and 12th, Bonne Maman had launched its new concept : a kitchen open to everyone, where adults and children can learn how to cook Bonne Maman's recipes.
It was the opportunity to taste cakes and to participate to different workshops.
Thanks to this event, Bonne Maman succeeded in attracting and seducing new customers and reinforcing its brand image. 


Roadshow


This event took place in several malls and shopping centers across France.
The goal was to organize sales animations and to introduce the Bonne Maman’s culture to potential customers.

The event’s program:
  • Bonne Maman’s products tasting in a setting that that features the brand colours
  • Games (to win: cooking lessons)
  • Samples distribution

Results:
  • More than 100 malls animated
  • 10 000 samples distributed
  • 185 000 leaflets distributed
  • More than 1 400 additional sales in each point of sale.



Thanks to all those events, Bonne Maman managed to create a strong brand identity and is now known as an authentic and traditional brand, with high quality products.


By Madeleine

Sources : 
http://www.bonne-maman.com/

http://www.strada-marketing.com/fr/nos-experiences/marketing-in-store.r6.bonne-maman.e205.html

Videos :

November 12, 2013

Brands presentation : Michel&Augustin and Bonne Maman

If we analyse our two brands we can see that both of them are working on the traditional and authentic criterias but we observe some differences... 


Michel et Augustin:

Michel et Augustin add a modern touch in their products which is a plus for young and active customers who recognize themselves in this “trendy” but authentic brand. They use prime quality products and offer a range of creative and innovative products. Michel and Augustin consumers are curious and look for new taste mixing innovation and quality.

Nowadays “the modern consumer” attach a lot of importance to a company behaviour regarding the planet (environmental issues) and its employees (ethics..). Michel et Augustin greatly understood this point and they communicate a lot on the fact that “ buying Michel et Augustin make happy”: it makes happy because it ‘s tasty; because there is an incredible team work behind their product, because the product are made in a happy and convivial environment…. And it is on this point that the brand distinguish itself from its competitors; in fact whereas the other brands insist on their product Michel et Augustin put in advance their corporate values.

   
Michel et Augustin's team 


Bonne Maman:

Bonne Maman is an old brand of which the reputation is not to prove. In the course of years the brand became more and more modern while continuing to be a safe bet in the biscuit market. When they think about Bonne Maman consumers still have the image of the grandmother preparing her grandson snack. Tradition, quality and taste are core values of Bonne Maman and the brand have a kind of quality guarantee towards its consumers (no chemical ingredients, no conservators...). In a society where time is money and parents are too busy to cook themselves their own cake , it is very important for them to offer to their progeny the taste of the traditional biscuit their own mother used to prepare them years ago.

 
 Le Quatre-heures de Bonne Maman


By Framboise  

Sources
http://hysope-atelier.com/wp-content/uploads/2013/01/de-la-marque-alimentaire-au-nom-style-de-vie.pdf 
http://changer-de-site.com/analyse/image-de-marque/les-valeurs-d-une-entreprise-michel-et-augustin/ 
http://www.lesbonsplansdenaima.fr/archive/2013/09/15/ateliers-cuisine-de-bonne-maman.html

Photos:
http://www.kaderickenkuizinn.com/2013/05/partenariat-marque-bonne-maman/
http://www.surpriz.fr/products_boxes/michel-augustin/#.Uoexeo29EXw

November 11, 2013

COMPETITION: Positioning in the biscuits market

Now that we have a clearer idea of the strategies of the competitors on the market of biscuits, let’s have a visual representation of their positioning to get an overall insight. As you already know, the market is very competitive that's why brands need to differentiate through diverse criterias.


Studying the market and brands more in detail, we noticed two differentiation parameters that helped us drawing the map above: 

First is the taste and the concept: some competitors such as Bonne Maman promote their traditional biscuits and authentic “homemade like” recipes whereas Michel et Augustin embodies funny values, innovative tastes and creative recipies. 

The second criterion is also very important: the price! To get a clear idea of the prices of the market, we did an average of the price/kg of the brands using the prices available on Monoprix.fr (since this store carries all our brands’ ranges). The results are the following: 
  • Michel et Augustin = 21,64€ 
  • La Mère Poulard = 11,85€ 
  • LU = 11,29€ 
  • Bonne Maman = 10,97€ 
  • St Michel = 9,24€ 
  • BN = 8,39€ 
  • Monoprix (store brand) = 7,17€ 
This map is interesting in order to analyze the market structure and identify the different brands at first sight. It also shows the interest of analyzing the two brands we chose as they’re both positioned as top of the range products but on a totally different concept: tradition vs. fun. This introduces our next topic of discussion, after the market, consumer insights and competition; let’s focus on the brands! 

By Vanille

Picture: property of Vanille, Framboise, Madeleine and Fraise

November 10, 2013

COMPETITION: Competitors and strategies

After reading our previous article presenting the overall biscuits market, you might now wonder about the competition. In this article, we'll focus on the different brands of the French biscuits market and their respective marketing strategies.

Cookies, chocolate, fruits, breakfast... The biscuits markets is huge and diversified, which leads to a strong competition. Brands struggle to increase their customer demand and loyalty, brand awareness, market shares and of course, profitability. Let's see more in details what their different strategies are...


If I ask you about an "iconic biscuit", what do you think of? I personally think of "Le Petit Beurre"! Well, it might be because a great part of my family is from Nantes but I'm pretty sure it's because it was made by LU, a big player on the market! With a huge range of products – from Prince to Figolu or Pepito – LU is the number one biscuit maker in France. With a mind share of 98% and a billion packets sold a year, LU products are consumed by 84% of the French and 60% of them even eat LU product every week. Providing a product for every need, LU targets a wide audience and believes that children are not the only consumers of biscuits. Moreover, LU is also engaged on an environmental aspect, promoting the preservation of the environment and the use of genuine raw materials. Since LU was bought by Kraft Foods in 2007, the strategy is to capitalize on the brand (and not only on the sub-brands such as Petit Ecolier), which was supported by a renovation of the logo to guarantee a strong visual identity and anchor the brand as a whole in the French’s mind.

BN is another big competitor on the biscuits markets but essentially targets children with its funny face-shaped biscuits range. Those biscuits were initially made for the after-school snack and the campaigns are still oriented this way. Like LU, BN also communicates on its environment engagement: made in France, quality wheat, no additives, eco-packaging, energy savings etc. When it comes to nutrition, BN is also very focused on providing good products and advice to help children having a healthy alimentation.

The market is also composed of traditional family brands, which offers authentic recipes. St Michel is well known for its “galettes” but also offers other products such as “madeleines”, cookies or shareable cakes. Even if the brand was originally traditionally positioned it became a considerable national player on the market and can now be compared to LU or BN in terms of engagement and communication: St Michel is also environment oriented and TV campaigns are broadcasted to promote its products. On the other hands, brands such as La Mère Poulard capitalized on their authenticity and history. La Mère Poulard offers tasty products (following the original recipes of Annette Poulard, who was an amazing cook in Le Mont Saint Michel) and promotes know-how, quality and tradition without “over-advertising”.

Another type of brands is also more and more competitive on the market: the store brands. These brands are gaining market shares and represented 29,7% of the market in 2009. The fact is that little brands that cannot compete with the huge players of the market started to produce for store brands, providing quality and cheaper (hence competitive) products.

Now, let’s focus on the strategies of the two competitors we chose to deal with… Bonne Maman was initially a jam brand but diversified in 1997 with a new range of biscuits and pastries. The brand is positioned as traditional but also healthy and pretty top-of-the-range. It targets a wide range using the emotions of childhood memories; we will discuss this point later on when we tackle the communication theme. The biscuits are prepared with traditional recipes and quality ingredients; they can be consumed and shared anytime, by children or adults. Like its competitors, Bonne Maman uses traditional communication means such as TV campaigns and prints. However, Bonne Maman doesn’t really communicate on its history and values, letting the customer writing its own history with the brand and engage itself emotionally with the products and not its creators.

This last fact is one of the major difference with Michel et Augustin, as the name of the brand itself tells the story of the creators! Michel et Augustin is the “youngest” brand in the market as it was created in 2004 by two friends. The brand promotes quality products but is not positioned as traditional; on the contrary, the brand is oriented as a modern and innovative one. Michel et Augustin products are tasty and often offer creative flavors. The playful packagings are also very different from what the competitors do. The use of humor is also important to get closer to their customers and allow an identification process. Their communication strategy is based on happening and story-telling, but like Bonne Maman above, this will be discussed in our communication articles in a few weeks…

We hope that after reading this article you know more about the players on the French biscuits market. This analyze will allow us to create a positioning map you’ll discover in our next article. Then, as you’ll be fully aware of the market and competition, we will focus on the two brands we selected for further discussion! See you soon!

By Vanille

Photo:
http://www.continentalbakeries.com/files/producten/popup_biscuit20fourre.jpg

Sources


November 7, 2013

CONSUMER INSIGHTS: Motivations and emotions

When it is about buying biscuits, customers are confronted to their emotions and needs. In fact you may need to eat biscuits for different reasons: a sweet snack, a dessert, breakfast… According to the need and taste, customers are going to be more attracted by one brand or more generally one kind of biscuit. 

The following chart shows that biscuit are mainly eaten during breakfast and snack break. In fact those moments represent 84% of child consumption and 70% of adults consumption.

 

In the biscuit market we observe that consumers are usually attached to their memories; in fact when people think about biscuit it remember them of their childhood. Competitors have to work on this and propose biscuit dedicated to kids but which can also satisfy older customer needs. So biscuits have a notion of memory and past. When we analyse this notion it appears that it is linked to tradition, good memories and happiness. It is important for producer to take in consideration this aspect in their product (recipient, packaging, ads…). 

Several studies show that the snack break is deeply rooted in French people habits. In fact 99% of French home with child have a daily snack; and both children and adults take part in this. The snack break is the occasion for parents and children to relax after a long day and to share a family moment around pastries. The snack is assimilated to happiness, conviviality, sharing and relaxation.

  
 Principal food consumed during the snack break. Source: Ipsos 

  
One of the main criteria when it is about choosing a biscuit is mainly taste. Customer will be more tempted to choose a chocolate cake if they love chocolate than a strawberry one. Then come the values we care of : people attached to quality and health will be more attracted by a brand which insist on quality and primary ingredients than by a low cost brand which use a lot of chemical products. 


Those last years we have been inundate by several advertisements aimed to redefine eating habits and people are increasingly more concerned by their health and the one of their children. To attract consumer , manufacturers can not ignore this point. Biscuits are rich in cereal and the healthy criteria is more and more take in consideration during the act of purchase.

http://www.tns-sofres.com 




By Framboise  

Sources
http://hysope-atelier.com/wp-content/uploads/2013/01/de-la-marque-alimentaire-au-nom-style-de-vie.pdf  
http://www.biscuitsgateaux.com/wp-content/uploads/2010/06/snbf_news_Emoment_n%C2%B03.pdf
http://www.leparisien.fr/laparisienne/maman/le-gouter-c-est-sacre-13-03-2013-2637743.php 
http://www.biscuitsgateaux.com/wp-content/uploads/2012/04/chiffres-cl%C3%A9s-biscuits-g%C3%A2teaux-2011.pdf

Photos:
http://blog.hakisa.com/fr/2013/04/05/conseil-nutrition-gouter-equilibre/  
http://www.multiesthetique.fr/articles/la-sante-est-la-preoccupation-principale-des-francais.html

November 3, 2013

MARKET: The Overall Biscuits Market

Let’s introduce the biscuits market and its characteristics for you to fully understand how Michel et Augustin and Bonne Maman are taking part of this whole, huge and let’s say tasteful industry!

Revenues from Biscuits Companies – source : Xerfi 700 stud


 One figure that matters and shows the good health of this market is that the global biscuit market revenues grew by 5% in 2013 (source: Xerfi tables).More specifically, the French biscuit market grew by 1.8% in 2011 to reach a value of $1,858.5 million.  
(Source: Marketline)




The market for biscuit is one of the most promising sectors in terms ofgrowth for the near future. Indeed this sector is led by innovative packaging, continuously research for new tastes, shapes and rising health consciousness by consumers.

 It is also relying on strong habits in everyday consumption among 
families with children, pleasure and impulse purchases.  

Moreover, we have different segments in this market:
  • Chocolate and fruits biscuits (13.4%) 
  • Cookies (10.1%) 
  • In-store bakery biscuits (9.2%) 
  • Snacks (8.3%) 
  • Breakfast biscuits (2.7%) 
Indeed, sales of chocolate cookies account for 21.2% of the global biscuit market’s value. In comparison, sales of butter-based cookies generate 18.9% of the market’s revenues.

What is also striking is that Europe is the largest biscuits market, accounting for 43.2% of the global market’s value! Among the European countries, France accounts for 10.5% of the European biscuits market value. And the USA generates a further 22.9% of the global market's revenues.

The biscuit market is also a competitive where almost 600 corporations are competing but still, it remains a concentrated market: indeed 4 companies are generating more than half of the global revenues of this industry, among them are the American Mondelez and the French Pasquier. We also have to notice the importance of the store brands. In France, Kraft Foods, Inc. is the leading player in the biscuits market, generating a 38% share of the market's value.

The main distribution channels for biscuits in the worldwide market are represented by supermarkets and hypermarkets: they actually account for 78% of the market’s value. Meanwhile, the distribution of biscuits by independent retailers accounts for a further 8.3% of the global biscuits market by value.

Furthermore in order to fully apprehend the world of biscuits industry,its core components and variables, let’s analyse it though a PESTEL:

Political:
Stable environment that doesn’t impact this industry.

Economical:
Strong progression in terms of growth in 2013:+ 5% due to:
  • Even with a global economic situation that suffers from strong upheavals that led to a diminishing purchasing power among the households, the demand in biscuits keeps rising!(+2% in volume and +5% in value in 2012)
  • Rise in the imports and exports of biscuits (between 2008 and 2012: + 13.3% in value)
Moreover as mentioned above, this is a highly competitive sector and product differentiation is one of the elements of the marketing strategy!

Socio-cultural:
The habits of households to buy biscuits and to consume at several times of the day are really strong and persistent.Consumers‘interest in bio and healthy, homemade products is rising and consumers are willing to pay the price for it.

Technological:
Strong investment in new technologies to fasten the production line and the entire product life cycle 

Ecological: 
Two ecological variables have to be taken into account:
  • The over-intensive agriculture 
  • The use of GMOs 

Legal:
This sector is highly restricted on the legal stage. Indeed, to protect consumers, the biscuits industrials have to abide by many laws and regulations. Among them you have: 
  • Compulsory traceability of the origin of the products 
  • Identified suppliers and customers 
  • Quality and hygienic standards to respect 
  • Restricted use of food additives 
  • Since 2007, in every advertising (TV, radio,newspapers) related to biscuits needs to be mention the health risks of bad nutrition. 

Finally, we will analyse the French biscuit industry with a Fives Forces Analysis:

In this analysis, we will consider that in the biscuits market, the manufacturers of biscuits represent the players, the key buyers will be the retailers and the key suppliers will be the producers of raw materials. 

Supplier power: 3/5 
The power of supplier can be considered as moderate as on one side they are dependant on the manufacturers and there is a lot of competition. However, when a manufacturer is contractually committed to a supplier, it can suffer severe switching costs if it want to change of supplier. So both supplier and manufacturer have equal power. 

Buyer power: 3.5/5 
Retailers are able to negotiate good deals because of their financial strengths and because they can switch from one product to another if it doesn’t sell as there are lowswitching costs. But as there are so many different ways to distribute a product for a manufacturer, the power of retailers is limited to some extent. 

New entrants: 3/5 
The biscuit market can be attractive with its high growth for new entrants but there are some obstacles to enter it such as strong brands and therefore brand loyalty. But niche products are possible for small scale or independent players! 

Degree of Rivalry: 4,5/5 
There is a high number of competitors in the biscuit market with broad range of products and differentiated characteristics. This is a highly concentrated market. 

Substitutes: 4/5 
Consumers often buy biscuits as snack food. So fruits, potato chips can replace biscuits whenconsumers are looking for something to eat for the break. But these products have their own drawbacks for consumers (perishable for fruits for example) and are more considered as options rather than substitutes and that’s why thethreat of substitutes has to be taken into account. 



So after this analyse of the environment, we have a better perspective regarding the biscuits industry. 

By Fraise 

Sources
Marketline – Biscuits in France – March 2013 
Xerfi 700 

Photo : http://food.uk.msn.com/food/best-biscuits-to-dunk-in-your-tea?page=4